1. Introduction
Waluna Consulting (www.walunaconsulting.co.za) is committed to protecting your privacy and ensuring the confidentiality of your personal information. As a South African-based consulting firm, we uphold the highest standards of data protection in accordance with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).
This Privacy Policy outlines how we collect, use, store, and safeguard your information. By accessing or using our website and services, you consent to the practices outlined below.
2. Data Collection
Storage Location
Your information is stored on secure servers hosted by reputable providers who adhere to international data protection standards. All data is managed in compliance with applicable South African and international privacy laws.
Registration Data
When you register on our website, we collect your name, email address, and any additional information you voluntarily provide. You may request access, updates, or deletion of your data at any time, subject to applicable service constraints.
Service & Support Requests
When you contact us for assistance, we collect the information necessary to respond effectively—this may include your contact details, communication history, and service records.
Contact Forms
Details submitted via our contact forms are securely transmitted to our business email. This information is used solely to respond to your inquiry and will not be shared or used for marketing purposes without your explicit consent.
3. Analytics & Cookies
We use Google Analytics and similar tools to collect anonymized usage data, which helps us understand how visitors interact with our site and improve user experience. No personally identifiable data is captured through these tools.
Cookies may also be used to store your preferences and enhance functionality. You can disable cookies at any time in your browser settings. You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
4. Embedded Content
Our website may include embedded content (e.g., YouTube videos, Facebook posts). Embedded content behaves as though you are visiting the third-party platform directly, and those platforms may collect data, use cookies, or track interactions in accordance with their own privacy policies.
5. Access to Your Data
Access to your personal data is strictly limited to:
- Waluna Consulting’s authorized system administrators
- Staff providing technical support or service-related assistance
We do not sell, rent, or disclose your information to unaffiliated third parties.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide services and fulfill contractual obligations
- Meet legal, regulatory, or operational requirements
You may request deletion of your personal data unless retention is required by law or for legitimate business purposes.
7. Security Measures
We protect your data using secure technologies, including:
- SSL encryption across our website
- Secure communication protocols
- Access control and monitoring systems
In the event of a data breach, affected individuals will be notified promptly, and corrective measures will be implemented immediately.
8. Your Rights
As a data subject, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Request the deletion of your personal information
- Withdraw consent for specific data processing (where applicable)
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at: info@walunaconsulting.co.za
9. Legal Disclosures
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:
- Comply with legal obligations or government requests
- Respond to lawful subpoenas or court orders
- Prevent fraud, security threats, or imminent harm
All such disclosures will be made in compliance with South African law.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
- Email: info@walunaconsulting.co.za
- Website: www.walunaconsulting.co.za
- Address: Unit 26 – Midline Business Park, Cnr Le Roux and Richard’s Drive, Midrand, JHB